Frequently Asked Questions – Heaven's Fresh Bake Raipur
Orders must be placed at least 2–3 hours before your desired delivery time for same-day delivery.
We start deliveries from 9:00 AM onwards. Orders placed early in the morning can be delivered from 11:00 AM.
Yes, you can choose your preferred delivery slot while placing the order. We will try our best to deliver within the selected slot.
Please check the specific product description or contact us to inquire about other dietary restrictions.
Yes, midnight delivery is available on request with an additional delivery charge.
Yes, we deliver all 7 days a week, including Sundays and public holidays.
Yes, all our cakes are available in eggless variants.
Along with cakes, we also provide options like candles, flowers, and greeting cards. You can select these add-ons while ordering.
Yes, you can include a personalized message. It will be printed on a card and delivered with the cake.
Yes, customized cakes are available. You can share your design, flavor, and size requirements at the time of placing the order.
We accept all major debit cards, credit cards, UPI, and net banking through secure payment gateways.
No, we do not provide COD. All orders must be prepaid.
Standard delivery within Raipur is free for most areas. However, additional charges may apply for specific time slots, midnight delivery, or remote localities.
No, at present we only deliver within Raipur city limits.